I don't receive WhatsApp until I open it: reasons and solutions
Nowadays a very common problem in WhatsApp is that Messages do not arrive until the user remembers to open the application. This may be due to poor mobile phone setup, but there are other reasons as well.
In this post we will show you list of possible solutions to this problem. It is recommended to try one at a time until the problem is resolved.
While data usage misconfiguration is a common cause, you may need to use other methods to resolve the issue. Therefore, below is a list of possible solutions to the problem where WhatsApp messages do not arrive until you open the application.
Check your data usage
A Incorrect data usage setting, limiting its use in the background is one of the main reasons for this problem to occur. To solve this problem, you just need to follow these steps:
- Go to the section "Parameter» on your device.
- Find the option "Applications"
- Log in"whatsapp"
- Press "data usage"
- In this section you need check data usage.
Some phones have a "Limit Background Data" option, you should make sure it is disabled. In other cases, you will be able to find a "Background Data" option and you will need to make sure it is enabled.
Remove any Task Killer
If you have any task management app or Task Killer installed on your mobile phone, you should know that it can interfere with background work WhatsApp, so you will have to delete it.
Just go to Settings, then Apps, enter information about the app with these features, and click Uninstall.
Delete the application data or reinstall the application.
To eliminate errors in the application, it is suggested to delete data. To do this, enter "Applications"In the device settings, enter "whatsapp" and then in "Storage", find the option "Delete data"
Once this is done, use the app and wait a few hours to check if you can receive messages as it should. Once you have checked the application, if it continues to cause problems, you can click "Delete" in the same section. If you wish, you can simply reinstall WhatsApp again from the appropriate store.
Download for Android
Download for iOS
Note: Be sure to back up your chats so that you can restore all the information when you install the app again.
Check WhatsApp notifications
You will need to ensure that app notifications are turned on. If they were blocked, you wouldn't see any messages even if they arrived at the right time. To view these settings, enter "Parameter", look for an option "Notifications" and go to "whatsapp", where you will simply need to check the buttons and make sure that the locking options are not enabled.
Check your internet connection
Use the browser you installed to check your internet connection. To find out if this is really the problem, you can test the app by connecting your device to other Wi-Fi networks or enabling mobile data usage.
If you are able to browse the web when you check your connection, you are still having trouble receiving messages on WhatsApp. You must make sure your mobile APN and router are configured correctlyif they block non-internet and socket connections, it can cause this type of failure.
Some other alternatives to solving this problem may be much simpler. One of them is reboot your deviceTo do this, it is recommended to turn it off manually and wait at least 30 seconds before turning it back on.
Also make sure that disable battery saver, because in many cases this feature disables apps from running in the background. Likewise, you should disable the complete silence profile or "Do not disturb" to ensure you receive notifications.
Not seeing WhatsApp messages until you open the application is a problem for any user, as you can miss any breaking news. Use the methods described in this guide to get rid of this problem.